Privacy Policy

This Privacy Policy explains how Tekcorp (“Tekcorp,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you interact with our websites, services, enquiry forms, sales processes, project communications, and related business activities.

A separate service agreement, proposal, product notice, or client contract may contain additional privacy or data-handling terms that apply to a particular service or engagement.

This Privacy Policy does not apply to websites, platforms, or services operated independently by third parties, even where our website contains links to them. We encourage you to review the privacy practices of any third-party service you choose to use.

The information we collect depends on how you interact with Tekcorp and what information you choose to provide.

We may collect:

• Contact information, such as your name, business email address, telephone number, company name, and job title..
• Project and business information included in an enquiry, project brief, proposal request, support request, meeting, or other communication..
• Communication records, including emails, messages, meeting notes, feedback, and correspondence with our team..
• Technical and usage information, such as browser type, device information, IP address, approximate location, referring pages, and activity on our website..
• Billing, transaction, or payment-related information where necessary to invoice or administer services. Tekcorp does not store customers’ complete payment card details. Where card payments are available, payment information is processed directly by third-party payment providers in accordance with their own privacy and security practices..
• Information provided during a client relationship where reasonably necessary to deliver, maintain, support, invoice, or administer agreed services..

We do not intentionally request highly sensitive personal information through ordinary website enquiry forms unless it is reasonably necessary for a specific service and an appropriate method of collection has been provided.

We collect personal information directly from you when you complete a website form, contact us by email or telephone, schedule a meeting, request a proposal, enter into an agreement, request support, or otherwise communicate with Tekcorp.

Certain technical information may be collected automatically through cookies, server logs, analytics tools, and similar technologies when you use our website.

We may also receive relevant business contact information through referrals, publicly available professional sources, organizations you represent, or when you interact with Tekcorp through advertising, social media, or lead-generation platforms such as LinkedIn, Meta, Google, or similar services.

We use personal information for legitimate business and operational purposes and only where permitted by applicable law.

We may use personal information for:

• Responding to enquiries and preparing proposals, estimates, quotations, or service recommendations..
• Delivering, administering, maintaining, and supporting our services and solutions..
• Managing client relationships, project records, billing, support, and business communications..
• Operating, maintaining, securing, troubleshooting, and improving our websites, applications, and systems..
• Understanding website usage, service performance, and customer needs..
• Sending service-related notices and relevant marketing communications where permitted by law..
• Preventing misuse, protecting our systems and business interests, and maintaining appropriate security..
• Meeting legal, regulatory, contractual, accounting, and record-keeping obligations..

Where applicable law requires a specific legal basis for processing personal information, we may rely on performance of a contract, steps taken before entering into a contract, our legitimate business interests, compliance with legal obligations, or your consent, depending on the circumstances.

Where we rely on consent, you may withdraw that consent where permitted by applicable law. Where consent is required for marketing communications, we will obtain it before sending those communications.

Our website may use cookies, pixels, tags, and similar technologies to support website functionality, analytics, performance measurement, advertising, and campaign tracking.

These technologies may help us understand website traffic, visitor interactions, referral sources, conversions, and campaign performance so that we can improve our website, services, marketing activities, and overall user experience.

We may use third-party analytics and advertising services, including platforms such as Google, Meta, LinkedIn, and similar providers, to measure campaign effectiveness, support lead-generation activities, and understand how visitors interact with our website after viewing or clicking an advertisement.

You can manage, block, or delete cookies through your browser settings. Depending on your browser, you may also be able to restrict third-party cookies or adjust other tracking preferences. Disabling certain cookies may affect the functionality or performance of some website features.

Third-party analytics and advertising providers may also offer their own privacy, advertising, and preference controls. Their handling of information is governed by their respective privacy policies and settings.

We do not sell personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business or deliver services. These may include providers supporting:

• Website and cloud hosting..
• Business communications..
• Analytics and website performance..
• Project delivery and collaboration..
• Payment and billing administration..
• Information security and technical support..
• Professional, legal, accounting, or other business advisory services..

We seek to provide service providers only with information reasonably necessary for the services they perform. Where appropriate, we require providers to handle personal information in accordance with applicable contractual obligations and privacy requirements.

We may also disclose information where required or permitted by law, where reasonably necessary to protect the rights, property, systems, or security of Tekcorp, our clients, or others, or in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

We may also share information where you specifically direct or authorize us to do so.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

These purposes may include service delivery, project administration, client support, relationship management, billing, security, dispute resolution, enforcement of agreements, and legal, accounting, or regulatory record-keeping.

Retention periods may vary depending on the type of information, the nature and duration of the client relationship, contractual obligations, operational requirements, and applicable law.

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely archived in accordance with our applicable retention practices and legal obligations.

Tekcorp serves clients internationally and may use service providers that operate or store information in different countries.

As a result, personal information may be processed or stored outside the country in which you are located or where the information was originally collected.

Where applicable law requires safeguards for international transfers of personal information, we take reasonable steps to use appropriate contractual, organizational, technical, or other recognized safeguards for the transfer and handling of that information.

The privacy and data-protection laws of another country may differ from those that apply in your own jurisdiction.

Depending on where you live and the privacy law that applies to you, you may have certain rights relating to your personal information.

These may include the right to request:

• Access to personal information we hold about you..
• Correction of inaccurate or incomplete information..
• Deletion of personal information..
• Restriction of certain processing activities..
• Objection to certain uses of your information..
• Portability of certain information..
• Withdrawal of consent where processing is based on consent..

You may opt out of non-essential marketing emails at any time by using the unsubscribe option included in the communication or by contacting Tekcorp.

We may need to verify your identity before completing certain privacy requests. Some information may also need to be retained where permitted or required by law, including for contractual, accounting, security, fraud-prevention, dispute-resolution, or legal purposes.

Where applicable, you may also have the right to lodge a complaint with the relevant privacy, data-protection, or supervisory authority in your jurisdiction.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, destruction, or disclosure.

Our security measures may include appropriate access controls, system protections, operational procedures, and safeguards used by the service providers that support our business and technology infrastructure.

However, no website, electronic transmission, storage system, or security method can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information through ordinary website forms or unencrypted email unless Tekcorp has specifically requested the information and provided or approved an appropriate method for submitting it.

Where applicable law requires notification of a qualifying personal data breach, we will provide appropriate notifications in accordance with those legal requirements.

Our website and business services are intended primarily for organizations, businesses, and professional users. They are not directed to children, and we do not knowingly seek to collect personal information from children where parental or guardian consent would be required under applicable law.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been collected, we will take reasonable steps to address the matter in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.

Any revised version will be posted on this page with an updated Last Updated date. Where appropriate or required by law, we may provide additional notice of material changes through another suitable communication method.